Last updated: 11 January 2026
Super Steels (“Super Steels”, “we”, “us”, “our”) respects your privacy and is committed to protecting
personal data shared with us through our website and related online services (the “Website”).
This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have.
1) Who we are
- Company name: Super Steels
- Registered/operating location: Mohali, Punjab, India
- Website: supersteelsindia.in
- Privacy contact email: info@supersteelsindia.in
- If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.
2) Scope
This Privacy Policy applies to:
- Visitors to our Website
- People who contact us through our Website (contact forms, email links, inquiry/quotation requests)
- Business representatives who engage with us through the Website
This Privacy Policy does not cover third-party websites linked from our Website.
3) Personal data we collect
We may collect the following categories of personal data:
- A. Information you provide voluntarily
- Name, company name, designation
- Email address, phone number
- Location (city/country), business details you share
- Inquiry content (messages, RFQ details, attachments you submit)
- B. Information collected automatically
- IP address, browser type, device type, operating system
- Pages viewed, time spent, referral URL, clickstream data
- Approximate location (derived from IP)
- Cookies and similar identifiers (see Section 6)
C. Job applications (if applicable)
If you apply for a role via the Website or email, we may collect information in your CV such as education and work history.
We do not intentionally collect sensitive personal data (such as health, biometrics, or financial passwords) through the Website. Please do not submit such data unless specifically requested through a secure, official process.
4) Why we collect and how we use your data
We use personal data for the following purposes:
- Responding to inquiries and RFQs: to contact you, understand requirements, and provide quotations or information
- Business relationship management: vendor/customer communication, follow-ups, meetings, and record-keeping
- Website operations and improvement: analytics, troubleshooting, performance monitoring, and improving user experience
- Security and fraud prevention: detecting suspicious activity and protecting our Website and users
- Legal and compliance: meeting applicable legal obligations and enforcing our rights
Where required, we process personal data based on your consent or other lawful grounds under applicable law.
5) Marketing communications
We will only send marketing or promotional communications if:
- you request them, opt in, or otherwise permit us to do so (where required by law).
You can opt out anytime by:
- clicking “unsubscribe” (if available), or
- emailing us at info@supersteelsindia.in with the subject line “Unsubscribe”.
6) Cookies and similar technologies
We may use cookies and similar technologies to:
- enable essential website functionality
- remember preferences (where applicable)
- understand website traffic and usage trends
- improve website performance and security
You can control cookies via your browser settings. If you disable cookies, some parts of the Website may not function properly.
Optional (edit as needed):
If we use third-party analytics tools (e.g., Google Analytics), those providers may set their own cookies and collect usage data subject to their policies.
7) Sharing of personal data
We do not sell your personal data.
We may share personal data only in the following situations:
- Service providers / vendors assisting with website hosting, IT support, analytics, email systems, or security—only as needed and under appropriate safeguards
- Legal requirements if disclosure is required by law, court order, or governmental request
- Protection of rights and safety to investigate or prevent fraud, security issues, or harm
- Business transfers (rare): if we undergo a merger, acquisition, or restructuring, data may be transferred as part of that transaction subject to confidentiality protections
8) International transfers
Our service providers may process data on servers located outside India. Where cross-border transfers occur, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.
9) Data security
We maintain reasonable technical and organizational security measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10) Data retention
We retain personal data only for as long as necessary to:
- fulfill the purpose for which it was collected,
- comply with legal, accounting, or regulatory obligations, and
- resolve disputes and enforce agreements.
When data is no longer needed, we take reasonable steps to delete or anonymize it.
11) Your rights and choices
Subject to applicable law, you may have rights to:
- request access to a summary of personal data we process about you
- request correction, completion, updating, or deletion/erasure of your personal data
- withdraw consent (where processing is based on consent)
- request information about how your data is handled
- raise a grievance/complaint through our grievance mechanism
- nominate another individual to exercise your rights on your behalf in the event of death or incapacity (where applicable)
To exercise your rights, email us at indo@supersteelsindia.in with:
- your name,
- the nature of your request, and
- the email/phone used when contacting us (so we can verify the request).
We may need to verify your identity before fulfilling certain requests.
12) Children’s privacy
Our Website is intended for business users and is not directed at children. We do not knowingly collect personal data of children through the Website. If you believe a child has provided us personal data, please contact us and we will take appropriate steps.
13) Third-party links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those websites before providing any information.
14) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Continued use of the Website after changes means you accept the updated policy.
